Privacy Policy

Allure Pro Wash Messaging Privacy Policy

Allure Pro Wash (doing business as Allure Pro Wash) (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Allure Pro Wash collects and uses information about you when you opt in to receive SMS messages from us.

Data We Collect

When you opt in to receive SMS messages, we collect:

• Your name
• Your phone number
• Consent to send SMS messages

How We Use Your Data

We use your information to:

• Operate our business
• Send you the SMS messages you’ve opted in to receive

Types of Text Messages

Allure Pro Wash offers two separate types of SMS messages. You may consent to either type, both types, or neither type. Consent to receive text messages is optional and is not a condition of purchase.

Informational and Customer Care Messages

If you separately opt in to informational text messages, we may send messages related to your service inquiries, estimates, requested services, customer support, and service-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Marketing and Promotional Messages

If you separately opt in to marketing text messages, we may send recurring promotional messages about Allure Pro Wash offers, discounts, specials, and announcements. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You do not have to consent to marketing messages to request or purchase our services.

SMS Consent and Your Choices

Informational SMS consent and marketing SMS consent are collected separately. Leaving either checkbox unchecked will not prevent you from submitting a service inquiry. We use SMS consent information only to document and honor your messaging preferences and to support the messaging program for which you opted in. We honor opt-out requests and do not send the applicable messages after opt-out, except for permitted confirmation or other legally permitted messages.

Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (844) 725-5873.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or get help directly at alluremobilewash@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have questions about your text or data plan, contact your wireless provider.
6. If you have questions regarding privacy, please read the privacy policy details on this page or contact us at alluremobilewash@gmail.com.

1. Other Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: name, email address, and phone number.
• Service details: requested service, vehicle or fleet category, service area or ZIP code, and details you choose to provide.
• Website and device information: browser type, device information, pages visited, and general usage data collected through hosting logs or website technologies.
• Assistant messages: questions and information entered into the AI-powered website assistant.

Please do not submit payment-card information, passwords, government identification numbers, or other highly sensitive information through website forms or the assistant.

2. How We Use Other Information

We may use information to respond to inquiries; contact you about requested services and service areas; manage leads and customer support; improve and secure the website; operate and troubleshoot the assistant; send communications where permitted and with any required consent; and meet legal obligations or protect our rights.

3. Website Assistant and Automated Tools

Our website may offer an AI-powered assistant to answer general questions and collect service inquiries. Messages may be processed by technology providers that help operate the assistant. Responses may be incomplete or inaccurate and are not a binding quote, confirmed booking, or guarantee of service availability. Do not submit confidential or highly sensitive information to the assistant.

4. Cookies, Logs, and Similar Technologies

Our hosting provider or website tools may use cookies, server logs, or similar technologies for essential site operation, security, performance, and usage understanding. You may be able to block or delete cookies through your browser, although some features may not work as intended. If analytics or advertising tools are added, this policy should be updated to describe them accurately.

5. Data Retention and Security

We keep personal information for as long as reasonably needed to respond to inquiries, maintain business records, resolve disputes, and meet legal requirements. We use reasonable safeguards, but no website, email system, or online transmission can be guaranteed completely secure.

6. Your Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain processing. Contact us using the details below. We may need to verify your identity and will respond as required by law.

7. Children’s Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information, contact us so we can review the request.

8. Third-Party Websites

Our website may link to third-party websites or services. We do not control their privacy practices; their own policies apply when you use them.

9. Changes to This Policy

We may update this policy from time to time. The effective date above indicates when it was most recently revised. Changes take effect when posted unless otherwise stated.

10. Contact Us

For questions or privacy requests, contact:

Allure Pro Wash
Email: alluremobilewash@gmail.com
Phone: (844) 725-5873
Mail: 17412 Ventura Blvd #81, Encino, CA 91316, USA